You have two options:
1. Did you opt to take over the speed pedelec at the end of your lease contract?
o2o is the title holder of the number plate attached to your speed pedelec, as indicated on the registration certificate. Have this number plate annulled at DIV Brussels or send the license plate to DIV Brussels via a nearby postal office. Please take into account the shipping costs (€17.99).
Please note: a simple erasure will not suffice, only proper de-registration will be accepted.
Do you want to register the speed pedelec back in your own name and apply for a new plate?
Check the federal government website for practical information on how to do this. This information can be found under the section 'How to register a used vehicle?'
Have you lost one or both parts of the registration certificate or COC conformity certificate?
Follow the steps in ‘What if I have lost my speed pedelec number plate or associated documents?’ before your lease contract expires.
2. Did you choose to return the speed pedelec to o2o at the end of your lease contract?
Then leave the plate on the bicycle and deliver the speed pedelec, along with the two original parts of the registration certificate and original COC conformity certificate (you will have received these at the bicycle dealer at the start of your lease contract), to your selected pickup partner. This partner will contact you by email to arrange a pickup appointment.
Please note: the bicycle will only be accepted if all necessary documents are presented with it. You must also hand in all chargers and keys, as well as codes for Stromer models. To avoid any unpleasant surprises at the end of your lease contract, make sure to use your remaining service budget and get your bicycle checked by your preferred bicycle dealer.
Have you lost one or both parts of your registration certificate or COC certificate of conformity?
Follow the steps in ‘What if I lose my speed pedelec number plate or accompanying documents?’ before your lease contract expires.