Help center

Back to home

Help center

Employee

Employee

FAQ for employees

My bike

What about insurances?

What options and accessories can I lease with my bicycle?

Which bicycle can I choose?

Can I use my lease bicycle in my spare time?

Can other people ride my bicycle?

See more

Financial

What if I have too little budget for my dream bicycle?

Do I pay a Benefit in kind (like for a company car)?

What is the effect of bicycle leasing on my pension, end-of-year bonus, holiday allowance, etc.?

How does the tax benefit of bicycle leasing work exactly?

Practical

My bike has been delivered, what should I pay attention to?

What are the options at the end of my leasing contract?

How long does a lease contract last?

What if I leave my employer early?

Am I obliged to ride my bicycle to work?

Can I combine bicycle leasing with a company car?

What if my employer does not yet offer bicycle leasing? Can I also lease a bicycle?

See more

Extra info

I want to order an online bicycle brand (Canyon, Cowboy). How does this work?

What about the service budget at the end of my contract?

In what condition do I return my bicycle to o2o?

Can I exchange my bicycle for another one in my existing contract?

Why is my service budget shown ex VAT in myo2o Biker?

How much service budget do I have left?

At which bicycle dealers can I have my bicycle repaired or serviced?

What if I have lost my speed pedelec number plate or associated documents?

What should I have with me when I go for a ride on my speed pedelec?

What should I do if I lose my bicycle key?

How long does it take to get a number plate for my speed pedelec?

When will my bicycle be delivered?

How long does it take between submitting my quotation and collecting my bike?

What size of service budget do I go for when ordering my bike?

Can I order a new bicycle when my previous contract has not yet expired?

See more