Services & Terms

Below you will find the most frequently asked questions about services and the conditions.

• What about insurances?
• Why is my service budget shown ex VAT in myo2o Biker?
• What should I do if I lose my bicycle key?
• What should I have with me when I go for a ride on my speed pedelec?
• What if I have lost my speed pedelec number plate or associated documents?
• Can other people ride my bicycle?
• Can I use my lease bicycle in my spare time?
• What in case of breakdown on the road?